Virtual Receptionist from Answer First

IVR

"Please press 1 for opening hours, 2 for venues or 3 to speak with an advisor" - sound familiar? Well that's an example of what IVR can do for you. A lot of our clients find that a large amount of time can be saved by offering callers a menu structure before speaking with an advisor.

Interactive Voice Response

IVR (Interactive Voice Response) from Answer First allows your business to organize calls as they come in, for example callers could choose an option that means their call is answered by the accounts department in your office, speak with one of our virtual receptionists to order a product or maybe have their enquiry answered by a pre-recorded message about office opening times. The options on how to use the service are nearly limitless and can be tailored for any company be it a sole-trader or a multi-national PLC.

 

 

Call us on :

0845 127 8008

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